Created by Dr Dawei Lu of the Warwick Manufacturing Group, Dr Simon Croom of the University of San Diego and Alan Betts of HT2 Ltd, the World Class Diamond is the result of a three year research and testing period.

The World Class Diamond articulates the four areas that identify World Class organisations:

• Operational Excellence
• Strategy and Leadership
• Capability to Adapt
• Unique Voice

Click here to download a copy of "World Class", the background paper on the World Class Diamond.

Using this framework it is possible to diagnose an organisations strengths and weaknesses and benchmark these positions against competitors.

Working with authorised World Class consultants, organisations can then look to develop the areas of the model that are most critical to their organisation as a part of their World Class Journey...