• Diagnose

  • World Class Diamond
  • World Class Survey
  • Benchmarking
  • Key Benefits
  • Getting Started
  • Participants
  • World Class by Sector
  • Financial Services
  • Healthcare
  • Public & Government
  • Professional Services

• Inspire

  • World Class KnowledgePortal
  • World Class Masterclasses
  • Matchmaking Services

• Implement

  • World Class Briefings
  • World Class Consultants
  • Partners
  • Accreditation

• Develop

  • Customer Centricity Survey
  • Developing the Team

• Survey

  • Take the Benchmarking Survey

• About

  • Defining World Class
  • Contact

•  

Informing and Networking

We're constantly looking to inform people about the work we are doing here at World Class. One of the best ways to get to know us, our approach and our research is by attending one of our FREE Masterclass sessions.

World Class Masterclasses are typically half day events, featuring a range of speakers on World Class.

A typical Masterclass session is as follows:

• 9:00am: Arrival, Coffee and Teas
• 9:30am: Welcome to the Masterclass
• 9.45am: First keynote speaker - an academic expert
• 10.30am: Coffee break and Networking
• 11.00am: Second keynote speaker - a member of the World Class team
• 11.45am: Third keynote speaker - a representative from industry whose company has undertaken a World Class Journey
• 12.30pm: Networking and light lunch

Masterclasses are also great opportunities to meet other like-minded companies and to talk to those companies who have already undertaken the World Class Diagnostic. For a list of recent attendees, see the right-hand area of this page.

Previous Masterclasses

In 2009 we conducted 3, free, Masterclasses in association with our partners:

• Warwick Business School, June 2009, in association with Executive Education at Warwick Business School.
• University of San Diego, CA, May 2009, in association with the Supply Chain Managment Institute.
• Warwick Business School, Jan 2009, in association with Executive Education at Warwick Business School.

Check back soon for details of our 2010 programme.

Private Masterclasses

We also conduct private Masterclasses for companies and groups of companies.

For more information on setting up an event, please get in touch.